Crystal Eyeglass Repair
Posted by Sheila Winfrey on 14th Jan 2017
I'm glad I was able to order and pay for arms that had crystal elements on them. The free ones did not have crystals and took away from my frames. Hopefully these won't break. The staff has been very patient with me emailing them with ques5and have been very respectful and quick to respond. I went to a small eyeglass store to get my stripped screw reproved as suggested and I have my frames back. I have my next pair on my wishlist already. Thank you for all your help and patience.
Posted by Unknown on 25th Aug 2016
great service, got both tmeples replaced after one broke
Posted by Raye Jones on 25th May 2016
Am so happy I could fix my glasses. I just love them and hope to have them forever. Thank you for the wonderful customer service.
Posted by debbie on 18th Dec 2015
I sent my glasses in for repair because some of the stones were falling off. They repaired all the stones and it looks brand new!
Posted by Regina Lavallais on 11th Mar 2015
I sent my glasses in to have lenses inserted and they're absolutely beautiful. I'm very pleases with the results
Posted by Joyce on 21st Jan 2015
So great to replace product!! Stands behind products!!!
This is a $10 payment to repair the crystals only on the glasses you have purchased within 6 months and it includes return shipping back to you.
Please include your order number, name, phone number, and confirm your return address when you send in your glasses for repair.
In addition, please do not send your glasses in a case or pouch or with a lenscloth. It is hard for us to keep track of non-frame items and you may not get your case, pouch, or lenscloth back! Please bubble wrap your glasses and send them in a box (not an envelope!) with the necessary information. Thank you!
Glasses sent to us due to negligience will be sent back to you without service. Negligience includes unusually extreme wear and tear, extremely dirty frames, visible evidence of abuse etc..
If you do not want to wait for service, you may purchase the crystal repair kit which includes everything you need to repair your crystals.
Please allow 4-8 weeks for all repairs.
8542 fort smallwood rd pasadena md 21122